Rewards FAQ
Program Details

How does my UDG-Founding Membership work?
Get your card at Uno Due Go in Downtown Crossing, register it on line at www.unoduego.com and you'll automatically become a Founding member. You will receive a welcome email and 'off you go'. You'll continue to receive offers and other special benefits that will help you enjoy Uno Due Go in Downtown Crossing even more.
Do I need to keep a track of my purchases?
Nope. The UDG-Founding Membership was created to be as simple and effortless as possible. There are no points to track. We take care of that. When you visit Uno Due Go in Downtown Crossing, be sure to have the cashier swipe your card. We will send you 'alerts' about 'surprises' that you can use to enhance your overall ongoing experience with us. Further, as a club member, you'll receive offers and other special benefits that will help you enjoy Uno Due Go in Downtown Crossing even more.
Can I cancel my membership as a UDG-Founding Member?
Absolutely. Stop using the card and when you get an email from us, hit 'unsubscribe'. That will do the trick.

Rewards

What kind of rewards can I expect?
UDG-Founding Members get regular 'surprises' - both based on how often they come and 'just because'. Or we may surprise you with invitations to special events, ideas for entertaining, even recipes We have every faith that you'll be pleased.
How long are my rewards good for?
Some will have specific redemption periods, but our intention is to make everything we do convenient to fit your life style and needs.
How do I know when I'm entitled to a reward?
There are three ways to find out if you've got a reward. Here's how we will let you know:
  • 1. Through an email
  • 2. When you swipe your card at the register (that might be for your next visit)
  • 3. On-line

Card Details

Where can I get a UDG-Founding Membership card?
You pick one up at the restaurant from one of our Associates at Uno Due Go in Downtown Crossing. Then go on line at www.unoduego.com to register.
How do I register my card?
Go on line at www.unoduego.com to register.
Do I have to register to become a member?
Yes. To receive rewards, you need to register.
Does it cost anything to be a member
Absolutely not. It's Free, Free, Free.
I've lost my card, can I get another one?
Yes. Go to the restaurant and let us know. We'll give another card.
I have a card, but I'm not receiving rewards. What do I do?
Email us at Foundingmember@unoduego.com and we'll endeavor to answer any of your questions.
Is it good at any Uno Due Go?
No, only at Uno Due Go in Downtown Crossing.

Registration Details

I got my card at Uno Due Go in Downtown Crossing in Boston; what do I do next?
Go on line at www.unoduego.com to register.
Why do I have to give my email address
It's the best way we have to stay in touch. It allows us to let you know about special rewards and benefits.
Why do you have to know personal details like my birthday?
We want to acknowledge important dates – the year isn't important – but we'd like to get a chance to give you a present. It's not required, but it will be worth it.

My Information

Is my information really private?
We never sell or share our data or your personal information. You've trusted us and we respect that. Your privacy is very important to us. Please see our Privacy Policy for more details.
Can I edit my information? How do I do that?
Go on line at www.unoduego.com and edit your profile information anytime you want

Communication Details

Will I receive lots of emails from you?
We realize you have a busy life and never want to overload you or your inbox. Our intention is to be relevant or, as Goldilocks might say, "Not too many, not too few, but just right". At the end of the day, we want you to feel that being UDG-Founding Member is valuable and worth whatever little (we hope) effort it takes to participate. And you always have the ability to opt out if you choose.
Who can I contact if I have questions about my UDG-Founding Membership card?
Email us at Foundingmember@unoduego.com and we'll endeavor to answer any of your questions.

Downtown Crossing

52 Summer St.
Boston, MA 02110
Phone: 617-695-1834

Preston Towne Crossing

4901 W. Park Blvd
Suite 521
Plano, TX 75024
Phone: 972-612-7900